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TJL Interactive and affiliate Surviscor, provide firms with knowledgeable, un-biased, cost-effective third party competitive and industry benchmarking and best practice analysis. Surviscor produces annual and semi-annual scorCards™ that rank online firms within their online industry. TJL Interactive provides firms with customized scorecarding solutions that are based on the Surviscor analysis and rankings and incorporate new analysis as directed by the firm.
Retail Banking
TJL Interactive has been aiding firms in Canada since 2003 through analysis with Gomez and Watchfire GomezPro.
Corporate/Commercial Banking
TJL Interactive produced the inaugural Canadian Online Corporate and Commercial Banking Review in late 2005. The report is the first of its kind in Canada and reviews the online features and functionality of the Canadian corporate/commercial banking offerings.
Scotiabank’s ScotiaConnect was rated number one.
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Online/Discount Brokerage
TJL Interactive provides customized scorecard analysis for online brokerage firms. TJL Interactive produced an Online Discount Brokerage Review in early 2005. The review is a scorecard analysis of the online discount brokerage industry and rated firms in terms of quartile rankings based upon their online features and functionalities.
BMO InvestorLine, CIBC Investor’s Edge and Credential Direct are ranked as the top online firms in Canada that offer complete products to users.
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Full Service Brokerage
TJL Interactive produced a features and functionality review of the online full service industry in North America called the 2005 Full Service Brokerage Online Offerings Review. The review is based upon the top three US offerings as compared to the Canadian marketplace and uncovered the missing Canadian online features and lack of adoption in Canada versus US offerings. The report can be used as a template for Canadian firms to enhance or commence their much needed online full service offering.
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Mutual Funds
TJL Interactive provides customized scorecard analysis for online mutual fund companies. TJL Interactive produced an advisor based scorecard analysis of the online advisor access, the 2004/05 Canadian Mutual Funds Online Advisor Offerings Review, in early 2005. The report rated four firms in terms of quartile rankings based upon their online features and functionalities.
TJL Interactive will be introducing a general online mutual fund scorecard in 2006.
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Insurance
Coming in 2006.
 
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